Category Archives: medical

Can I Be Reimbursed For Medical Bills I've Already Paid?

Last week we posted on what to do about medical bills and workers’ compensation. We learned that the, in general, you don’t have to pay medical bills while on workers’ comp, with some exceptions. But what about medical bills you’ve already paid? 

Question: My private health insurance paid while my workers’ compensation claim was in dispute. I have been making payments to my doctor’s office, too, for co-pay and other charges. Can I be reimbursed? What about my prescription costs?

Answer: Yes, you can be reimbursed for your expenses!

Many employee claims for medical expenses will be paid by health insurers, even if the injuries are work-related and should be paid by the worker’s compensation insurance carrier. In some instances, the health insurer pays because it does not realize the accident or disease was work-related, and in other cases, the claims will be paid by the health insurer because the worker’s compensation carrier disputes that the injury was work-related (or the employer directs the employee to file the claim under the health insurance policy). In either case, the health insurer has the right to recoup the payments, because health insurance policies exclude payments of medical expenses covered by the worker’s compensation carrier.  While the group health carrier is prohibited from intervening in worker’s compensation proceedings, the department may direct reimbursement by the worker’s compensation insurer for payments made by health insurance carriers, when the department finds a work-related injury.

Additionally, if an injured worker pays for any work-related treatment of out of their own pocket (co-pays, prescriptions, mileages), they absolutely are entitled to be reimbursed if the claim (and resulting treatment) is deemed work-related.  An application for hearing, with the assistance of an attorney, generally is necessary. Reimbursement can occur through either a settlement or prevailing at a court hearing.

As medical expenses now eclipse indemnity (or actual compensation dollar) benefits in Wisconsin worker’s compensation claims, reimbursement for past medical expenses can be a significant issue—and drive the need for many cases and the need for representation.

I’m Getting Medical Bills, But I Have A Workers’ Compensation Claim

Question: I’m Getting Medical Bills, but I have a Workers’ Compensation Claim – Do I have to Pay Them?

Answer: No! Well, maybe…

If you have an accepted Wisconsin worker’s compensation claim, the worker’s compensation insurance carrier should be paying all of your medical bills, including prescription expenses.  Under the law, the carrier has to pay for medical treatment that is “reasonably required to cure and relieve from the effects of the injury.”   Therefore, if your claim has not been denied,  you have the right to get your medical expenses and bills paid without a deductible, including prescriptions, physical therapy, occupation therapy, diagnostic testing, office visits, psychological counseling, etc.  You also have the right to have your expenses covered for mileage driving to and from doctor appointments (which is reimbursed at 48.5 cents/mile). 

If you are receiving medical bills after a work injury, you should contact your doctors or medical providers and make sure they bill the worker’s compensation insurance carrier.  You can also forward any bills to your claims adjuster to request immediate processing and payment.  While this can become burdensome in dealing with medical bills and the worker’s compensation carrier, you need to be aggressive and not let bills pile up.  Make sure the adjuster and the medical provider are in communication so that all bills are paid promptly.

From a practical note, you should also make sure that your medical providers also list your own private group health insurance as the secondary payer (list the worker’s compensation carrier as primary).  If the worker’s compensation insurance carrier denies the claim or delays payment, the medical provider can submit the claim to your group health insurance.  While this may not be “fair,” it is far better to have your health insurance company pay the bill now versus having a large outstanding medical bill go into collections.  As part of an application for hearing, you can request reimbursement to your group health insurance and repayment for any out of pocket expenses (stayed tuned for more information).

To find out what to do if you have already paid a medical bill for an on-the-job injury, check in next week for part 2 of this series.